Privacy Policy

Caruso Consulting Co Ltd operates Toilet Seat NZ. We handle personal information in accordance with applicable privacy law, including New Zealand's Privacy Act 2020.

Information we collect and why

We collect the contact, delivery and order details you provide to fulfil orders, process payments, answer enquiries, manage returns and meet our obligations. Payment providers process card or payment-account details through their own services.

Who receives information

We share information needed to provide the service with payment processors, fulfilment and delivery providers, hosting services and customer-support systems. Some providers operate overseas. We take reasonable steps to protect information and address applicable safeguards for overseas disclosures.

Cookies and analytics

Essential storage supports the shopping cart. Optional analytics and advertising tools operate according to your cookie choices. You can change those choices using the site's cookie controls. See our cookie policy.

Retention and security

We keep information for as long as needed for the purposes above and any applicable recordkeeping obligations. We use reasonable safeguards against unauthorised access, loss and misuse.

Access, correction and concerns

Contact theteam@raisedtoiletseat.co.nz to request access to or correction of your information or raise a concern. You may also contact New Zealand's Office of the Privacy Commissioner.

Legacy accounts, comments and embedded content

The former WordPress store offered account and comment features. Contact us to request access, correction or an export of information retained from those features. Some records must be retained for legal, administrative or security purposes. Embedded videos and other third-party content may collect information under that provider's privacy terms. Avoid sending images containing location metadata unless it is needed for your enquiry.